privacy policy

Wellevations understands the value and importance of your privacy. This policy applies to wellevations.com, a website of Wellevations, LLC, please read it to better understand our commitment to safeguard your personal and health related information.

Why we collect personal and health related information

Wellevations collects information to carry out our services, provide business, market ourselves, and to meet legal obligations. You may refuse to provide us with some or all of your personal information; however, this may limit the ways in which we can interact with you, including providing you with our services.

The information that we usually collect

In order to provide our services, we usually collect the following kinds of personally identifiable information:

  • name
  • address
  • birthday
  • gender
  • occupation
  • religion
  • contact information
  • subjective wellbeing
  • interest in our services
  • interactions with practitioners
  • feedback and comments
  • transactions with the website

In order to provide our services, we usually collect the following kinds of NON personally identifiable information:

  • IP address
  • browser type
  • domain name
  • statistical data

How we collect information

Directly: when you provide information to us through online forms filled out by you, email, face-to-face meetings, video, or telephone conversations.

An example of directly collecting information is if you fill out our online assessment or sign up for periodic news by entering your email address. It is completely up to you whether or not you want to provide any of this information.

Indirectly: through our site's technology or through other third parties who collect information on our behalf or have the right to share your information with us.

Cookies: we may use cookie technology to improve your experience on wellevations.com and gather data for web site statistical reporting. Cookie technology does not capture your individual email address or any personal information about you.

A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer’s browser. It holds information a site may need to personalize your experience and gathers web site statistical data, such as which pages are visited, what is downloaded, the Internet provider’s domain name and country that our visitors come from and the addresses of sites visited immediately before and after coming to wellevations.com. However, none of this is associated with you as an individual and is measured only in aggregate.

To browse without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.) Your experience of the wellevations.com site may be different if you set your browser to block cookies.

Google Analytics: collects information such as how often you visit this site, what pages you visit, and what other sites you may have visited prior to coming to this site. Google Analytics collects only the numerical IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser as explained above.

How we use the information we collect

We use the information we collect to:

  • provide our services to you and other clients
  • improve our services
  • answer your questions
  • send you news or invite you to events
  • book appointments with practitioners
  • send you statements or invoices
  • collect payments from you
  • register for a seminar or event
  • any other such activity necessary to serve you

Third parties: we periodically share your information with trusted third parties who have their own privacy policy that governs their use of your data. We do not sell, rent or lease your information to any third parties. The privacy policies of our current third parties are listed here for your review:

Practitioners: information is provided to the practitioners that you make appointments with, and other advisors on your care team, as deemed professionally necessary by us your practitioners. Personal information that you share with a practitioner through the course of an appointment or session is secured, held in confidence by that practitioner, and governed by that practitioner’s industry standards or code of ethics.

One of the benefits of Wellevations, LLC is the collaborative nature of the practitioners and the shared treatment plan created by your care team. The least amount of information is distributed across the care team for them to understand how to serve you best. We will restrict access to your information if requested or if you would no longer like us to share your information with a certain Wellevations, LLC practitioners.

If you invite someone to an in person or online session, it sounds obvious, but they have access to the information you share during that session.

Children under eighteen must have guardian approval

Although the internet makes it impossible for us to know the age of online visitors, we make efforts not to collect personally identifiable information from children under the age of eighteen. Children under 18 must have parent or guardian for permission to use this website and its services. If you are aware of a child under 18 using our service without this permission, please contact us.

In accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), no child under the age of 13 is permitted to enter any information into wellevations.com. Any information from a child under the age of 13 that may have been entered will be deleted immediately upon discovery.

The security of the information collected

Wellevations, LLC utilizes industry standard methods to secure information we keep. Some information is held by other services that we utilize (assessment server, payment system, appointment vendor) and the practitioners. While we, and they, make efforts to keep all information secure, there is still a risk a third-party may get around our security measures and we cannot guarantee the absolute security of your personal information. Please also know that electronic communication, particularly email, is not necessarily secure against interception. Please do not send sensitive data (date of birth, credit card numbers, etc.) by email. It is your responsibility to keep any usernames or passwords used on this site, or any of our third party vendors, secret and confidential.

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do that. If your data changes (like a new email address), then you’re responsible for notifying us of those changes.

If you wish to delete your account, send notice to info@wellevations.com and we will do so. We can help coordinate, but you may similarly need to send requests to our third party vendors (privacy policies listed above). Please note, because of backups and records of past transactions, it may be impossible to delete all data without retaining some residual information.

This website contains links to other websites

Wellevations, LLC encourages you to review the privacy statements of websites you choose to link to from wellevations.com so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of wellevations.com.

Changes to this privacy policy can happen at any time

Though we may change this policy periodically, we will not reduce your rights without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this policy in an archive for your review.

Questions or suggestions

If you have any questions now or during your visit regarding this policy, any complaints about Wellevations, LLC online privacy, if you would like to update your personal information, delete your account, change your preferences, or have other concerns, please contact us at:

Wellevations, LLC is located at 2525 Robinhood Street Houston TX 77005.

Last updated June 10, 2016.